Change
Champion… An employer’s ability to pinpoint strengths, training needs
and attitudes/expectations of individual team members, departmental
"groupthink" and corporate culture will be key to an organization’s
success in quickly and accurately adapting to a changed client demand and
competitor reinventions.
Accounts
Payable Safeguarding… Increased vendor "Creative Billing"
increases the need to assess and develop team skills to quickly and
efficiently distinguish between real and fictitious corporate payables. Such
analysis also ensures the selection of appropriate vendor "partners"
moving forward with severance of relationship to those vendors prone to
"creative billing" practices.
CRM
Competencies… As Customer Resource Management software continues to gain
popularity and expand utilization, the risks of "human error"
threatens comprehensive integrity of customer tracking and customer service.
